Privacy policy

General Data Protection Regulation (GDPR)

GDPR is a European Union law intended to strengthen and unify data protection rules and rights for the benefit of EU citizens. GDPR applies to EU organizations and to non-EU organizations (of any size) that provide goods and services to the EU or that utilize tracking technologies (like cookies or tracking pixels) to monitor EU users’ behavior.

Learn more about the EU General Data Protection Regulation 2018 (GDPR)

Purpose and use
For us at DSI Freezing Solutions it is important that you consider us as trustworthy partner and for you to trust us, therefore for us it is important to be transparent about what we do and how we treat your personal data. This policy describes how DSI Freezing Solutions collects and process personal data about you when you communicate with us or visit our webpage. Our services are directed towards public and private companies and therefore, the information we process is primarily about the company you represent. This policy applies to all the personal data you give us, or we collect through our webpage or other sources.

DSI Freezing Solutions is data responsible for your personal data. If you need to contact DSI Freezing Solutions, find our contact information in section 5. We use cookies on our webpage to optimize your use of the site, which is described in our cookie policy on dsifreezing.com

This policy includes:
1. Which personal data we collect and purpose
2. Sharing personal data
3. Retention and deletion of personal data
4. Your rights
5. Contact information
6. Changes to the privacy policy
7. Privacy questions

1. THE PERSONAL DATA WE COLLECT AND PURPOSE
When you visit our webpage
We automatically collect information about you and your use of the webpage when you visit our webpage. This can be information about you IP address, which types of browsers you use, which pages you visit, which links you activate and in general how you navigate on the webpage and how you use it. The purpose is to pursue our legitimate interest in optimizing the user experience and the functions of our webpage and to register how much time visitors remain on our webpage to show you relevant information. The legal basis for processing data on our webpage is to be found in the EU General Data Protection Regulation (GDPR) article 6, section 1f.

When you have questions or communicate with us in general
We collect information on you name, email and phone number, data on the company and country you represent and product type you are interested in. The purpose is to answer your questions or communicate with you to ensure the service you require or the service you wish for us to deliver. The legal basis for processing data is to be found in the EU GDPR article 6, section 1f.

When you are a customer at DSI Freezing Solutions
We collect information on you name, email and phone number, data on the company and country you represent, product type you are interested in and other data you choose to give us yourself except from any sensitive personal data. The purpose is to be able to communicate with you by mail or phone and service/product you and the company you represent in the best possible way including taking care of special wishes or needs and give us the prerequisites to offer the company you represent relevant information. We also use the information to contact you or the company you represent with our services/products and/or send you information on the same or similar services that might be of interest to you or your company. The legal basis for processing data is to be found in the EU GDPR article 6, section 1f.

When you represent a supplier
We collect information on you name, email and phone number, data on the company and country you represent and other data you choose to give us yourself except from any sensitive personal data. The purpose is to be able to communicate with you by mail or phone regarding the services/products you or your company deliver for us as a supplier. The legal basis for processing data is to be found in the EU GDPR article 6, section 1f.

2. SHARING PERSONAL DATA
We only share personal data when we are obligated by law or to deliver the services/products we offer. Your personal data can be shared with external partners who process personal data on our behalf. We use external partners for some of our services, for technical support of our webpage and for processing and storing data in systems. A list of our data processors can be required by contacting DSI Freezing Solutions see contact information in section 5.

These companies are data processors and subjective to our procedures. The data processors cannot process data for any other purposes than fulfilling the agreement with us and is subject to confidentiality of the data. We have written data processor agreements with all data processors who process personal data on our behalf.

DSI Freezing Solutions does not transfer any personal data to third countries.

3. RETENTION AND DELETION OF PERSONAL DATA
We automatically collect information about you and your use of the webpage when you visit our webpage. This can be information about you IP address, which types of browsers you use, which pages you visit, which links you activate and in general how you navigate on the webpage and how you use it.

If you choose to use our contact formula, the email address that you submit to us will be forwarded to Mandrill who provide us with email marketing services. We consider Mandrill to be a third-party data processor. In addition to Mandrill, your email will also be stored in our backend database. Be aware that all the email logs in Mandrill are kept in their database for 30 days before being fully deleted.

Data gathered during your communication with us or as part of a contract with your company will be deleted when your company is no longer a customer at DSI Freezing Solutions unless 1) we have a legitimate interest in keeping it for a longer period, 2) if it is necessary for a legal claim to be determined, applied or defended, or 3) if storing is necessary to fulfill a legal requirement. The same applies if your company is no longer a supplier for us.

Accounting material is stored five years to the end of an accounting year to fulfill the requirements of the Accounting Act.

4. YOUR RIGHTS
At DSI Freezing Solutions, we want to be transparent and therefore, we would like to inform you in this section of your rights.

Right of access
You can at any time request information from us on which data we have registered about you, which purpose it serves, which categories of personal data, which potential receivers of data, from where the data origins. You have the right to receive a copy of the personal data we process about you. If you wish a copy of your personal data, kindly send a written request to your contact person at DSI Freezing Solutions or see the contact information in section 5. You might be asked to document that you are in fact the person you say you are.

Right to rectification
You have the right to have your data corrected at any time. If you notice any errors in your personal data or in the data of your company, please make sure to contact your contact person at DSI Freezing Solutions or write an email to the contact information in section 5 for us to correct it.

Right to deletion
In some cases, you have the right to have all or some of your personal data deleted if for example you recall you consent or we do not have any other legal basis for continuing the processing. If a continuous processing is necessary, for example for us to comply with legal duties or to determine, apply or defend a legal claim we are not obligated to delete your personal data. Otherwise, we refer to section 3 for the description of our retention and deletion policy.

Right to limit processing to only storing
In some cases, you have the right to limit our processing for storing only, for example if the data we have is not correct. Otherwise, we refer to section 1 for the explanation of our legal basis for processing.

Right to object
At any time, you have the right to object to our processing of your personal data in terms of direct marketing, including the processing we do to target our direct marketing. Furthermore, at any time, you have the right to object to the processing of your personal data that we do based on our legitimate interests for reasons that concern your personal situation.

Right to recall consent
At any time, you have the right to recall any consents you might have given us, for example in relation to newsletters or direct marketing.

Right to complain
If you believe we are not handling your personal data in the right way, please contact your contact person at DSI Freezing Solutions or see the contact information in section 5. We will look into your case and try to rectify the mistake. At any time, you can complain to the national data protection authority if you believe we are not handling your data in the right way.

5. CONTACT INFORMATION
If you have any questions or remarks to this policy, or you wish to use one or more of your rights, feel free to contact us:
DSI Freezing Solutions A/S
Parkvej 5
DK-9352 Dybvad
+45 98 86 42 99
info@dsifreezing.com

6. CHANGES TO THE PRIVACY POLICY
The newest version of this policy will always be available on our website dsifreezing.com

7. PRIVACY QUESTIONS
If you have any questions or concerns about the Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us following contact information in section 5.

Contact Form