Privacy policy

General Data Protection Regulation (GDPR)

GDPR is a European Union law intended to strengthen and unify data protection rules and rights for the benefit of EU citizens. GDPR applies to EU organizations and to non-EU organizations (of any size) that provide goods and services to the EU or utilize tracking technologies (such as cookies or tracking pixels) to monitor EU users’ behavior.

Learn more about the EU General Data Protection Regulation 2018 (GDPR)

Purpose and use
Here at DSI Freezing Solutions, we find it very important that you consider us as trustworthy partner. Therefore, we would like to provide transparent information about what we do and how we treat your personal data. This policy describes how DSI Freezing Solutions collects and process personal data about you when you communicate with us or visit our webpage. Our services are directed towards public and private companies and therefore, and the information we process is primarily about the company you represent. This policy applies to all the personal data you provide us with or which we collect through our webpage or other sources.

With regards to your personal data, and in adherence with GDPR, DSI Freezing Solutions acts as a data controller. If you need to contact DSI Freezing Solutions, find our contact information in section 5. We use cookies on our webpage to optimize your use of the site as described in our cookie policy on dsifreezing.com.

This policy includes:
1. Type and purpose of personal data collected
2. Sharing personal data
3. Retention and deletion of personal data
4. Your rights
5. Contact information
6. Changes to the privacy policy
7. Questions about the privacy policy

1. TYPE AND PURPOSE OF PERSONAL DATA COLLECTED
If you visit our webpage
We automatically collect information about you and your use of the webpage when you visit our webpage. This can be information about your IP address, the type of browsers that you use, the pages that you visit, which links you activate, and how you navigate and use the webpage in general. The purpose of this data collection is to pursue our legitimate interest in optimizing the user experience and the functions of our webpage, and to register how much time visitors spend on our webpage, in order to be able to show you relevant information. The legal basis for processing data on our webpage can be found in the EU General Data Protection Regulation (GDPR), article 6, section 1f.

If you have questions or communicate with us in general
We collect your name, email address and phone number, and also data about the company and country that you represent and the types of products that you are interested in. The purpose is to answer your questions or communicate with you to ensure that we deliver the services that you require. The legal basis for processing data can be found in the EU GDPR, article 6, section 1f.

If you are a customer at DSI Freezing Solutions
We collect your name, email address and phone number, and also data about the company and country that you represent and the types of products that you are interested in. In addition, we collect other data which you choose to provide us with, except sensitive personal data. The purpose is to be able to communicate with you by email or phone, and provide you and your company with services and products in the best possible way. This includes fulfilling special wishes or needs. Based on such information, we are able to offer you and your company further information about DSI Freezing Solutions and our services and products which is relevant to you. Furthermore, we use the information to contact you or your company to offer you information about our services and products and/or send you information on the same or similar services that might be of interest to you or your company. The legal basis for processing data can be found in the EU GDPR, article 6, section 1f.

If you represent a supplier
We collect your name, email address and phone number, and also data about the company and country that you represent. In addition, we collect other data which you choose to provide us with, except sensitive personal data. The purpose is to be able to communicate with you by email or phone regarding the services or products that you or your company deliver to us as a supplier. The legal basis for processing data can be found in the EU GDPR, article 6, section 1f.

2. SHARING PERSONAL DATA
We only share personal data if we are obliged to do so by law or in order to deliver the services and products that we offer. Your personal data may be shared with external partners who process personal data on our behalf. We use external partners for some of our services, for technical support for our webpage and for processing and storing data in systems. A list of our data processors can be obtained by contacting DSI Freezing Solutions – see contact information in section 5.

These companies are data processors and they must adhere to our procedures. Data processors must not process data for any other purpose than to fulfill their agreement with us, and all data must be treated confidentially. We have entered into written data processing agreements with all data processors who process personal data on our behalf.

DSI Freezing Solutions does not transfer any personal data to third countries.

3. RETENTION AND DELETION OF PERSONAL DATA
We automatically collect information about you and your use of the webpage when you visit our webpage. This can be information about your IP address, the type of browsers that you use, the pages that you visit, which links you activate, and how you navigate and use the webpage in general.

If you choose to use our contact formula, the email address that you submit to us will be forwarded to the Mandrill system which we use for email marketing services. We consider Mandrill to be a third-party data processor. In addition to Mandrill, your email will also be stored in our backend database. Be aware that all email logs in Mandrill are kept in their database for 30 days before being fully deleted.

Data gathered during your communication with us or as part of a contract with your company will be deleted when your company is no longer a customer at DSI Freezing Solutions, unless 1) we have a legitimate interest in keeping it for a longer period, 2) if it is necessary in order for a legal claim to be determined, applied or defended, or 3) if storing is necessary to fulfill a legal requirement. The same applies if your company is no longer a DSI Freezing Solutions supplier.

Accounting material is stored for five years to the end of a fiscal year in accordance with the requirements in the Danish Accounting Act.

4. YOUR RIGHTS
At DSI Freezing Solutions, we want to work in a transparent way and inform you of your rights with regards to data collection.

Right of access
At any time, you are entitled to request information from us, including information on the type of data that we have registered about you, which purposes it serves, categories of personal data, potential data recipients and data origins. You have the right to receive a copy of your personal data that we process. If you wish to receive such a copy, please send a written request to your contact person at DSI Freezing Solutions or consult the contact information in section 5. You might be asked to provide documentation to prove the fact that you are in fact this person.

Right to rectification
You have the right to have your data corrected at any time. If you notice any errors in your personal data or in the data of your company, please make sure to contact your contact person at DSI Freezing Solutions – or write an email to the contact person mentioned in section 5 – so that we can correct it.

Right to deletion
In some cases, you have the right to have all or some of your personal data deleted if, for example, if you recall you consent or if we no longer have the legal right to continue the processing. If continuous processing is necessary, for example for us to comply with legal duties or to determine, apply or defend a legal claim, we are not obligated to delete your personal data. Otherwise, we refer to section 3 for our retention and deletion policy.

Right to limit processing to storing only
In some cases, you have the right to limit our processing to storing only, for example if the data that we have is incorrect. Otherwise, we refer to section 1 for the explanation of our legal basis for processing.

Right to object
At any time, you have the right to object to our processing of your personal data in terms of direct marketing. Furthermore, at any time, you have the right to object to the processing of your personal data which we do based on our legitimate interests for reasons that concern your personal situation.

Right to recall consent
At any time, you have the right to recall any consents that you have given us, for example in relation to newsletters or direct marketing.

Right to complain
If you have reason to believe that we are not handling your personal data in the correct way, please contact your contact person at DSI Freezing Solutions or consult the contact information in section 5. We will consider your case and do our best to rectify the mistake, if relevant. At any time, you may also complain to the national data protection authority about such a case.

5. CONTACT INFORMATION
If you have any questions or remarks to this policy, or if you wish to exercise one or more of your rights, please contact us:
DSI Freezing Solutions A/S
Parkvej 5
DK-9352 Dybvad
+45 98 86 42 99
info@dsifreezing.com

6. CHANGES TO THE PRIVACY POLICY
The newest version of this policy will always be available on our website dsifreezing.com

7. QUESTIONS ABOUT THE PRIVACY POLICY
If you have any questions or concerns about the Privacy Policy or data processing, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us by using the contact information provided in section 5.

Contact form